Privacy Policy

Memory QR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and password when you create an account.
• Order Information: Shipping address, billing address, and payment details when you make a purchase.
• Usage Data: Pages visited, time spent on pages, browser type, and device information.
• Communications: Messages you send through our contact form or customer support.

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about orders, products, and promotions.
• To improve our website and customer experience.
• To detect and prevent fraud.
• To comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Payment processors to complete transactions.
• Shipping carriers to deliver your orders.
• Service providers who assist in website operations.
• Law enforcement when required by law.

4. Data Security

We implement industry-standard security measures including encryption, secure sessions, and protected databases to safeguard your personal information. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to maintain your session, remember preferences, and analyze website traffic. You can control cookies through your browser settings.

6. Your Rights

Under Canadian privacy legislation (PIPEDA), you have the right to:

• Access your personal information.
• Request corrections to inaccurate data.
• Withdraw consent for data collection.
• Request deletion of your personal information.

7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@memoryqr.ca or visit our contact page.